LONDON, UNITED KINGDOM

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

DELIVERY INFORMATION

• All orders are shipped within 24 hours of the order being placed. This may vary during sales seasons. In the case of this not happening, you will be notified by our Customer Service team and you will be given an estimated shipping date.
• BeLaik ships worldwide.
• If you want to change the delivery address once your order has been placed, it is very important that you contact us immediately. Once your order has been dispatched, we will not be able to modify your shipping information for that specific order.
• Any change of shipping address after your order has been shipped will have an additional shipping fee equivalent to the shipment cost for any given country.
• For international orders, orders are passed through to international courier companies who take care of air transportation.
• We are not able to ship to PO Boxes.
• See below for all information regarding shipping expenses for each geographic area:

 

EU COUNTRIES

· Orders over 30£ – FREE SHIPPING
· Orders under 30£ – from 3,00£ (regular) or 7,00£ (track and sign)
· Delivery times – between 2 and 4 business days from shipping day

UNITED STATES

· Orders over 30£ – FREE SHIPPING
· Orders under 30£ – from 3,00£ (regular) or 7,00£ (track and sign)
· Delivery times – between 4 and 7 business days from shipping day

NON EU COUNTRIES

· Orders over 70£ – FREE SHIPPING
· Orders under 70£ – from 3,00£ (regular) or 7,00£ (track and sign)
· Delivery times – between 4 and 7 business days from shipping day

How long will delivery take?

Up to 7 days (may be longer in sales season)

What exactly happens after ordering?

You receive an invoice for your order.

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